Hacienda Chichen Resort and Yaxkin Spa

The staff are friendly, the SPA is good!

We were scheduled to stay at another hotel (through Trip.com) which ended up being closed down. Rather than simply refund our money, Trip.com was VERY helpful and offered to secure another place for us, at their own expense. SO, we ended up at Hacienda Chichen. I have no words for it. The most serene, other-worldly, back to nature, classy, historic place I think I have ever visited. Exquisite is the best word for it. The grounds, the rooms, the pool, the food; it was truly a SANCTUARY. If you want a place to completely restore your soul and sense, choose Hacienda Chichen. Nothing else compares.

An absolutely fantastic place — full of energy, soul, and authenticity that modern hotels simply can’t offer. If you’re looking for a genuine connection with history, nature, and people, you will find it here. There are no TVs or flashy gadgets, and that’s exactly what makes this place so magical. Everything was spotless and beautifully cared for — the garden well-kept and in harmony with nature. I felt like I was in paradise, and a little bit like a time traveler — in a place where nature embraces you, as long as you respect it in return. The staff were incredibly kind, helpful, and attentive. And Adrian — what a wonderful soul — he brings this hacienda to life with love and dedication. His energy and passion make this place truly special. This accommodation is not for everyone — if you prefer ultra-modern resort comfort, it might not be your style. But for those who seek authenticity, peace, and a deep connection with nature and people, this is true luxury. The rooms were clean and fresh (no humidity smell), beds very comfortable, 1L of water provided daily, delicious restaurant meals, hot water, and a beautifully maintained garden. Everything you need is here — just in a more meaningful way. A rare gem that deserves to be cherished and preserved.

A small but comfortable and thoughtful place. The eco tourism is welcome and had really nice food options. Breakfast is good and fresh. The prices are a little more western but overall reasonable. Location is amazing for chichen Itzá meaning you can get there before the crowds

We were amazed as we drove up to this stunning property. As we checked in our concierge, Adrian, was there to greet us with fresh squeezed mandarin juice and fresh fruit from their garden. He introduced us to the property and confirmed our dinner reservations and massage appointments. We walked through the lovely gardens and sat on our secluded porch before dinner. Our meal was delicious and innovative, very large portions and reasonably priced. The hotel holds so much history and culture, the staff seem to really take pride in the property. We stayed in the Honeymoon Suite, which was decorated in authentic Mexican style surrounded by lush tropical landscape. It was great having Chichén Itza Ruins so close by, we were able to arrive prior to the tour busses. We would love to come back and would highly recommend at least a 2 night stay here.